[ UPD Mar 7th 16:50(JST) ] ” Important ” Bug notification

2023.03.07 16:50 2023.03.07 16:52

Thank you for using our service.
This is the management team of “Graffiti Racer”.

Currently, we have confirmed the following bugs and are investigating/resolving them.

[ UPD Mar 7th 16:50 (JST) ]
■ [ Premium CUP -G3- “Feb” #2 ] We have confirmed an issue where DEP rewards are not granted to some customers.
    – We have confirmed that part of the prize money for the Premium Ranking Race that was held from February 24 (Fri) 0:00 to February 26 (Sun) 23:59 (JST) has not been awarded. We are currently investigating this phenomenon.
    → It has been fixed during the emergency maintenance [Thursday, March 2, 2023 JST].
    – For customers who have not been awarded the prize money for the ranking race, we will give the prize money again after the investigation is completed, so please wait for a while.
     We will inform you about the distribution of DEP rewards at a later date.
    → Around 16:10 (JST) on March 7th (Tue), we distributed the prize money (DEP) for [Premium CUP -G3- “Feb” #2 ] to the target customers. We sincerely apologize for the inconvenience caused.

     ※Ranking details → [ Premium CUP -G3- “Feb” #2 ] Ranking tally result

■ [ Substitute run ] We have confirmed an issue where [ Substitute run ] cannot be contracted properly/contracted cannot be terminated normally.
    – We have confirmed a problem with some contracts for [ Substitute run ], and an error dialog is displayed when performing a specific action.
    – We are currently investigating the issue, so please wait for a while until the response is completed.

We sincerely apologize for any inconvenience caused to users.

We are currently investigating / responding to solve the problem, so we would appreciate it if you could wait for a while.

Thank you for your continued support of Graffiti Racer.